Support

Effective 27 September 2026.

For help with Carter on the website or in the iPhone and iPad app, email support@runcarter.com. We aim to reply within two business days. Include the email you signed in with so we can find your account.

Deleting your account

Open Settings on the website or in the app and choose Delete account. Deletion cannot be undone. If you want a copy of your data first, email support@runcarter.com before you delete.

Policies

How we handle your data is set out in the Privacy Policy. The agreement for using Carter is the Terms of Service.

Operated by: Carter — legal entity and governing-law details to be confirmed.